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Terms of sale

The terms that apply when you order from our shop.

Prices and currency

Prices are set and charged in pounds sterling (GBP). Prices shown in euros, US dollars or Moroccan dirhams are approximate conversions for guidance only. Delivery charges are shown before you confirm your order.

Your order

When you place an order you will receive a confirmation email with your order reference. If an item turns out to be unavailable, we will tell you and refund anything you have paid for it.

Payment

You can pay with PayPal (your order is confirmed once PayPal confirms the payment) or, where offered, in cash on delivery (your order is confirmed without online payment, and you pay the amount shown in your confirmation when the parcel arrives).

Delivery, cancellation and returns

See our Delivery & returns page for delivery options, your 14-day right to cancel and how to return an item.

Travel planning

Trip planner results and prices are estimates to help you plan; they are not bookings or quotes. A trip is only arranged once we have confirmed the details with you in writing.

Law

These terms are governed by the law of England and Wales. Nothing in them affects your statutory rights as a consumer.

Photo credits

Photographs on this site are used under the open licences shown below (Creative Commons or public domain) and come from Wikimedia Commons. Each link opens the original file page with its author and licence terms.

This page explains how our shop works. If anything is unclear, please contact us.